Shipping Details

Shipping Information

All Henge Docks orders will ship within 24 to 48 hours from the time the order is placed pending product availability and credit card verification.

International Shipping

All of Henge Docks’ direct to consumer shipments originate from the United States or the United Kingdom. Your country may levy customs fees, duties or other taxes on your shipment if it is being shipped out of those countries.

Henge Docks has no control over how countries choose to levy customs fees, duties or other taxes on incoming goods. We cannot predict what the customs fees will be as we ship to many countries worldwide and each country has its own set of individual policies. If you are not familiar with your country’s importing policies and taxation practices please check before ordering.

Shipping Timelines

Orders placed Monday through Friday before 1 PM PST will begin processing same day, pending product availability and credit card verification. Orders placed after 1 PM PST will begin processing the following day, pending product availability and credit card verification. Henge Docks does not fulfill orders on weekends & holidays, so orders placed after 1 PM PST on Friday will be processed the following Monday.

Cancellations and Changes to Order

If you need to cancel your order for any reason please submit your request by 10:30 AM PST Monday through Friday by following the link below. Due to the frequency in which orders are fulfilled and the volume in which orders are placed, Henge Docks cannot guarantee any cancellation requests.

To cancel your order, please follow the link below and submit your request to our Customer Support. Select “Cancellation Request” from the drop down and fill out the rest of the form completely with your Henge Docks order number and your full name. Please do not reply to your order confirmation.

Order Cancellation

Henge Docks cannot make any changes to orders, including shipping method, once an order has been placed. For all other questions, please contact us here.